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Background

OneHome Client Portal

Give your clients the personalization, data, and timely information they need.

OneHome is a sleek, agent-branded client collaboration platform for homebuyers and renters. OneHome’s agent-branded, ad-free, and modernized platform connects a superior home search experience to your unique value as an agent. In U.S. Net Promoter Score® rankings, OneHome has the highest consumer satisfaction score among real estate client portals. Plus, save time by chatting with clients directly within the app and monitor client activity and usage analytics in a convenient at-a-glance dashboard. 

A significantly improved user experience for clients and agents includes:

For Clients

  • AI Image Search allows clients to discover listings that match their housing aspirations within their preferred location, price range, size, and more. 

  • The Listing Match rating scale ranks how well a listing fits your clients’ housing needs and preferences. 

  • One-click, side-by-side property comparison makes it easy for clients to compare and share listing feedback with their agent. 

  • Neighborhood, walkability, and drive-time data, as well as a housing costs calculator, help clients make fully informed decisions in the home search process. 

For Agents

  • Keep track of your clients’ saved searches, activity, and usage analytics in one convenient dashboard. 

  • Communicate with clients easily through Matrix and OneHome. This includes commenting and replying within each shared listing to keep client feedback clear and organized. 

  • Text-message integration for client communications minimizes toggling back and forth between applications. 

  • Work on behalf of your clients in OneHome by marking Agent Picks and Agent Discards through the new Agent Portal.

  • Be notified of your clients' actions in OneHome through phone, email, and the New Dashboard Timeline.

More Resources

If you’re currently working with a buyer, you’ll want to take a moment and introduce them to the new OneHome Client Portal. We've developed several resources to help ensure a smooth transition for you and your clients.

Client & Agent Resources

Frequently Asked Questions